It's based on a self-evaluation by the property. We arrived at the Westin and were greeted by the valets who welcomed us and parked our car. Relax. Stay at this 4-star beach resort in Lahaina. Lauri - front desk check-in, knowledgeable, warm and welcoming (I recommend staying out of Joven's line, while he is pleasant, his speed and quality of work is lacking); Eva - front desk manager - AWESOME. This is the version of our website addressed to speakers of English in the United States. Would highly recommend. I have to admit I was a little put out when the manager of housekeeping called later and started off the conversation with the statement, "I'm sorry if the room was not up to YOUR standards." Even upon check out, no one mentioned it and it almost sounded like "let it go". Take your time, look around, and learn all there is to know about us. We were a bit early for check in but were able to still use the pool, etc while we waited for our room to be ready. Concierges harassed us with Vacation Rentals though we just wanted to get a suggestion of things to do and where to go. The newly redesigned adults-only pool deck area features a whirlpool and an infinity edge pool with uninterrupted views of the Pacific and the neighboring islands of Molokai and Lanai. Scattered across the deck and pool area are dew-drop shaped cabanas that were exclusively designed for the resort. (Note regarding Joven below) 2) Room upon check-in was filthy: a) I actually took photos so I could show the manager. Discover genuine guest reviews for The Westin Maui Resort & Spa, Ka'anapali along with the latest prices and availability – book now. The resort’s iconic water slide twirls and plunges 270 feet into the lobby-level pool area. Enjoy free WiFi, 3 outdoor pools, and 5 restaurants. For reservations please check with the towel desk. Answered: Heading to Maui end of June for 10 days. (Not very romantic for my hubby and I.) However, they had messed and placed my husband and I in a ocean view, double queen room when our reservations were clearly for an ocean view, king room. Last but not least, Starbucks on property and it opens at 5 am - super convenient when on eastern time! I personally witness several people getting their heads knocked back and forth following the final turn towards the end of the slide.4) Servers - both for the dinning and pool bar areas were fabulous. Beach access is right on property with beautiful views. Those at the Sheraton Maui Resort & Spa started at $440 per night for a deluxe ocean-view king, since rooms in the lower categories with resort and partial-ocean views were already booked by the time I made my reservation a month out. * Your flight/air fare to and from Maui * Lunch or snacks each day * Saturday night dinner - you're free to go wherever you want! Kathrine gave a very lukewarm apology and indicated she would pass along the message to housekeeping. Ocean facing side-by-side lounge seating for 2 guests with thick cushions and a flexible shade. We are truly lucky to have him and others on our team. Maui was our last stop on our travels to the islands. Total cost - … Our guests praise the helpful staff in our reviews. Stay at this 4-star beach resort in Lahaina. One adult male from our group was actually thrown out of the slide on his way down, and my hubby was almost flipped out as well. Popular attractions Whalers Village and Kaanapali Beach are located nearby. The Westin Maui Resort & Spa, Ka'anapali is located 27 miles from Kahului Airport on beautiful Ka'anapali Beach just a few steps away from local shopping and restaurants, and only 3 miles from the town of Lahaina. My husband and I stayed at Westin Maui Resort and Spa for our anniversary and birthday for both. The Westin Nanea is situated on 16 acres of Maui's North Kā‘anapali Beach and offers stylish one-, two- or three-bedroom villas featuring signature Westin touches. An attendant was available all day to bring water and other drinks, as well as pineapple chunks. Enjoy free WiFi, 3 outdoor pools, and 5 restaurants. Please take a moment to drop us a line. We had a nice room with a view of the pools and ocean. The property is beautiful! b) The mirror was covered with toothpaste splatter. On the other hand, we will be sure that our team leaders receive your comments so they may follow up accordingly. c) The magnified make-up mirror looked as if a pubescent teen had worked on their pimples. Discover genuine guest reviews for The Westin Maui Resort & Spa, Ka'anapali along with the latest prices and availability – book now. Popular attractions Whalers Village and Kaanapali Beach are located nearby. Max and Alyssa (loved them!) There were plenty of seating at all pool levels. Experience. Discover genuine guest reviews for The Westin Maui Resort & Spa, Ka'anapali along with the latest prices and availability – book now. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Great choice since parking on Front Street can be hard to find/pricy. There are a few pools (including one adult pool) that are all very nice and 2 small water slides. Room is pretty spacious and well-used, and very clean. https://www.marriott.com/hotels/maps/travel/hnmwi-the-westin-maui-resort-and-spa-kaanapali/?directPageRequest=true, Ocean Tower - Aina View Guest room, 1 King or 2 Double, Balcony, Premium Resort View Guest room, 1 King or 2 Double, Resort view, Balcony, Ocean Tower Sundeck Guest room, 1 King or 2 Double, Adults 21 only, Ground floor, Poolside, Ocean Tower - Ocean View Guest room, 2 Double, Mid floor, Balcony, Ocean Tower - Ocean View Guest room, 1 King, Mid floor, Balcony, Ocean Tower - Superior Guest room, 2 Double, Ocean view, High floor, Balcony, Ocean Tower - Superior Guest room, 1 King, Ocean view, High floor, Balcony, Hokupa'a - Ocean View Larger Guest room, 2 Queen, The Lanai access, Balcony, Hokupa'a - Ocean View Larger Guest room, 1 King, Sofa bed, The Lanai access, Balcony, Hokupa'a Extended Lanai Guest room, 1 King or 2 Queen, Ocean view, The Lanai access, Low floor, Hokupa'a - Premium Ocean Larger Guest room, 2 Queen, The Lanai access, Balcony, Hokupa'a - Premium Ocean Larger Guest room, 1 King, Sofa bed, The Lanai access, Balcony, Hokupa'a - Oceanfront Larger Guest room, 2 Queen, The Lanai access, Balcony, Hokupa'a - Oceanfront Larger Guest room, 1 King, The Lanai access, Balcony, Ocean View 1 Bedroom Suite, 1 King, Sofa bed, Ocean view, Ocean Tower, Top floor, Balcony, Hokupa'a - Premier Suite 1 Bedroom Suite, 1 King, Sofa bed, Ocean view, The Lanai access, Hokupa'a - Luxury Suite 1 Bedroom Suite, 1 King, Ocean view, The Lanai access, Corner room, Hokupa'a Penthouse Suite 1 Bedroom Penthouse Suite, 1 King, Sofa bed, Bathrooms: 1.5, Top floor. 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