more than 6 months ago by anonymous SUJEETA BOGATI . Whether they’re happy or unhappy, everything happens face to face. But I’m sure I can handle it. For example, if you have a French speaker on your team, you’ve just expanded your business to 200 million potential clients. In some stage of our career, however, or in a certain period of our life, this job can be something that we really want. and finally the benefit thats will came after hiring you. 3.1K + Answer. Interviewing. And the way I make sure … For example: "I believe that I can work on you system to make it ten times faster, that will low the cost on you and make you able to … Any job will have their share of challenges, but working in a call center means you need to find the balance between adequately meeting both your customer's needs and the company you're representing. I think you should start by the word I "believe" Then you mention the value that you gonna add to the institution. Whatever your call center requires (the former, latter, or both), TeleDirect has the perfect turnkey solution to overhaul your existing call center system, or provide precise, targeted upgrades wherever you need them. That is, you need to take these questions to heart and know how to answer them appropriately—and all these necessitate a great deal of research. 3. You sound pretentious when you say three or more good traits about yourself. Management is my passion, and I just love to help the others to achieve their goals, to enjoy their job, and to mutually help the company grow. 5 Reasons Why You Should Hire a Call Center for Your Business Handle sudden growth.. How to be Confident During Your Call Center Job Interviews, Call Center Job Hunting Tips for Beginners, Weird Job Interview Questions and How to Answer Them, 32 Mistakes Call Center Applicants Should Avoid to Land the Job, Tell Me Something About Yourself (with Complete Examples). Call centers battle with high employee fluctuation. You’re a multi-talented, super good employee. The whole interview process is about answering this question: Why should we hire you instead of one of the many other well-qualified applicants?. I am a self-starter who will benefit your company in many ways, including less time training me since I have already started training myself!" Illinois-based Millennial Services provides call center services to businesses throughout the United States. 5 Reasons Why You Should Hire a Call Center for Your Business, https://www.teledirect.com/wp-content/uploads/5_Reasons_Why_You_Should_Hire_a_Call_Cen-1.mp4. As a service crew, saleslady and cashier in SM, I’ve dealt with customers face to face every single day. and "Tell me about yourself," this question is the employer's invitation to sell yourself as the answer to their needs.. Bad Answers to This Question. Candidates tend to underplay this quality when answering interview questions. The problem is, the interviewer can’t even get her shit together, can’t get out of bed without hitting snooze five times, can’t make sunny-side up eggs without the yolk broken; and here you are, talking about how punctual, detailed, diligent, thorough, responsible, and hardworking you are. By retelling a verifiable story, (job experience can be verified in the resume), he made his story credible and convincing. I get it. And the advantage of being dedicated in your career is this: You can guarantee that however difficult the situation is— over the phone, during night shifts—I’ll always deal with it, like a professional employee would. We offered five reasons why you should hire TeleDirect for your call center needs, but there are many more. To learn more about how we can help, contact our call center consultants online and we’ll get back to you with common-sense, affordable solutions. Job Hunting. Don’t let your interview turn into a comedy. S. Answered by Sujan Rishikesh Gavankar more than 6 months ago. As such, it helps to invest wisely in this critical resource. This site is not sponsored by Facebook. When you sound more genuine, your interviewer loves it. Copyright © 2020 PisoPinoy.com. All texts are the intellectual property of this site. Call Center Interview Answer 3: I’d like to work in a call center because I have the skills to match the … I know I want that from a company. And Why Should We Hire You? When you walk into a job interview for a call center job, you can expect to field questions about your people skills, your conflict resolution capabilities, … Together. Ouch. Here are a handful of reasons why your business should hire a professional call center service like TeleDirect: Clients and customers are an investment – the most important investment your company will ever undertake. It's … For job opportunities please visit: jobs.td.com First of all, try not to feel overwhelmed by the process. Job-seekers hate the question "Why should we hire you?" Research the company. An excellent reason to employ you is that you are a hard worker. For more good sample interview answers to "Why should we hire you?". Everything is going well, until the interviews hit you with the following question: “Why shouldn’t we hire you?” It’s easy to feel nonplussed by this question. Customer Service is what I’ve been doing since I was 18, I’ve encountered different types of customers, and I know very well the common frustrations that customers deal with when calling Customer Service. I’ve developed a thick skin over these kinds of situations. I’m a professional employee. I’ve dealt with customers and clients in North America and Australian clients (insert the continent of your past customers) before and I know they expect nothing but first class customer service from something they pay for. FAB stands for Features, Advantages, and Benefits. You’re at a job interview. If you say you have strong work ethics, don’t stop right there. That’s all for now. Then your resume takes a permanent vacation to the trash. Why Should We Hire You? Enhance your brand.. Sure, your call center is a communication tool. Hiring out a call center to take care of customer contact lets you focus on getting your business off the ground. *Please note, by filling out the form below your inquiry will be posted on our “Job Offers” page and sellers will be able to apply to your query . 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Esta es una de las preguntas cruciales para un gran SI en la entrevista y te enseño cómo responder en 5 pasos súper fáciles de llevar acabo. And to do so, you need to really know where your strengths lie and understand the company culture.. From the moment you enter the room for a job interview, the hiring manager is assessing one thing: Are you the best person for the job? Many interviewers will also specifically ask you … Both are not necessarily the best questions to assess a prospective candidate. When interviewers hear it, here’s what they do: they yawn, think about lunch, and end the interview earlier than it should. An answer that focuses on the benefits to you is a bad answer. Why should we hire you? prev next Why should we hire you? Goodluck with your call center interview! As a call center agent, you're likely to get a higher basic … For example: "I believe that I can work on you system to make it ten times faster, that will low the cost on you and make you able to deal with more clients". Take this time to highlight … The advantage of being professional at work is this: This means I have no problem separating work from personal matters .”. If only one provider wants to hire a healthcare call center, that provider can hire a call center representative who works part-time but manages or returns all the calls made. It paints a clearer picture, than just saying she’s looking for a career. Through IdeasUnlimited’s healthcare call center facilities, you can hire a call center representative to work for you for a pre-agreed number of hours per week. Like "Why do you want to work here?" Can You Give Me Four Reasons Why We Should Hire You? As a service crew, saleslady and cashier in SM, I’ve dealt with customers face to face every single day. And most of the time, this doesn’t include call center expertise. There is more to learn in a call … Wipro BPO Solutions Pvt Ltd Strengths Analyst. We’re going to start by matching your qualifications to the job requirements, brainstorming how these qualifications play out in real life, and then reviewing what makes you stand out as a candidate. You can say that you are frequent in language. But it’s also an indirect branding resource. If your business is growing, that’s a good thing! "You should hire me because of my advanced tech capabilities. This interview question seems forward (not to mention intimidating! You’ve done what you need to do to get your resume to stand out, now here are some great insights on how to seel the deal with your answer to the question, “Why should we hire you… Prepare for the interview by identifying how the company functions and nailing down what the job role truly entails.You can research this information by … Potential Higher Earnings & Benefits. But it’s also an indirect branding resource. Job-seekers hate the question "Why should we hire you?" Answer : Sir, that is the good question you asked me, If you will give me opportunity to work in your company at this post I think that, by using my skills and knowledge I will play an important role in the upliftment of your company and I will prove it. Call centers are not a place you want to work. 3. We'll respond immediately and come up with a gameplan. How to Answer “Why Should We Hire You?" This question is usually the opening ice-breaker. "One of the first things I learned early on was that hard work is the key to success. I’m pretty confident … they say why shouldnt we hire you ,… all you got to do is turn around and say ill give you a hundred reasons why you should hire me … then go with it Ted_S August 30, 2014, 10:31am #16 You sound pretentious when you say three or more good traits about yourself. Every interview question is an attempt to gather information to inform this hiring decision.. Can You Give Me Four Reasons Why We Should Hire You? 19 Best Example Answers “Why should we hire you?” is an interview question that requires an answer that must convince the interviewer that you are a perfect match for the job position. Learn a lot about the realities of being a part of the workforce. If you want to streamline your interview preparation , get access to up to 10 premium answers to basically every difficult question you may face while trying to get the job, have a look at our Interview Success Package . ... you need to be aware of the common questions that come up in job interviews—whether it’s for a BPO in Cebu or a call center in Manila. Potential Higher Earnings & Benefits. Then say: If you want to say you’re dedicated in advancing your career, you can say: “I’m not only looking for a paycheck, but a career.”. Interviewing. I’ve developed a thick skin in these kinds of situations. Many interviewers will also specifically ask you to make your case with one of these questions: Trick question… Illinois-based Millennial Services provides call center services to businesses throughout the United States. Why do you want to work in a call center? You will not work with people who actually need this job or the money desperately. The healthcare call center’s focus … She’ll sense she’s going to hear something worth listening and BS-free. Everything is going well, until the interviews hit you with the following question: “Why shouldn’t we hire you?” It’s easy to feel nonplussed by this question. POST ANSWERS. To answer this question, convince the interviewer how your background matches the requirements they're looking for. The applicant used reason. And second, why she chose to apply to that company, not to the others. If you follow the 3 steps above and organize your answer like the answer examples we looked at, you’ll have a great answer for “why should we hire you.” After this, make sure to practice a few times at home. Keep your customers happy, and your ROI will take care of itself! Candidates tend to underplay this quality when answering interview questions. I recommend you read this blog:  How to be Confident During Your Call Center Job Interviews. You don’t have to worry about me getting upset and hanging up the phone just because the customer is yelling at me. But one of the hidden downsides of a sudden surge in orders and customers is keeping up with the often stressful time & resource requirements. Your tone of voice is very important. Or, call TeleDirect at (800) 776-1081. Every employer wants a hard worker and whatever job you are interviewing for, hard work is central to succeeding in it. I have the experience and the attitude to excel in this production assistant position. When hiring call center agents, language is a powerful asset. We may need something quick–a job that is easy to start and quit, or we may need something flexible. The best way to answer this is by giving a real life situation that you dealt with where you found a solution that worked for everyone. Through IdeasUnlimited’s healthcare call center facilities, you can hire a call center representative to work for you for a pre-agreed number of hours per week. Before you take a job like this ask yourself these questions: How much time is the commute going to take; How much will my transportation cost a day This field is for validation purposes and should be left unchanged. Why should we hire you? Every employer wants a hard worker and whatever job you are interviewing for, hard work is central to succeeding in it. Customer service representatives use FAB to negotiate with unhappy customers. All rights reserved. Your business is all about…well, your business! Learn a lot about the realities of being a part of the workforce. If your current call center can’t handle important administrative tasks like reservations, it’s time to explore an expert outsourced solution. This means I have no problem separating work from personal matters. 27.5K + UPVOTE (11) SHARE. Research the company. And given the chance of becoming a part of your company, I’ll never disappoint you. The … They said you take good care of your employee’s career growth. The question of, "Why should we hire you?" Every interview question is an attempt to gather information to inform this hiring decision.. There is more to learn in a call center … Without a lot of direct skills and knowledge, highlighting soft skills like prioritization, communications or leadership can serve you well in the interview process. ), but if you’re asked it, you’re in luck: There’s no better setup for you to sell yourself and your skills to the hiring manager. because even if they want the job, they don't necessarily want to start praising themselves. So the reason you should hire me is because you will never encounter those problems with me as your CSR. If only one provider wants to hire a healthcare call center, that provider can hire a call center representative who works part-time but manages or returns all the calls made. Sample answers for various positions (from call center to management) Managerial position. And Why Should We Hire You? How to Answer “Why Should We Hire You?" The trademarks, names and logos are the property of their respective companies. and "Tell me about yourself," this question is the employer's invitation to sell yourself as the answer to their needs.. Bad Answers to This Question. Both are not necessarily the best questions to assess a prospective candidate. When the interviewer asks, “Why should we hire you?”, And you reply, “Because I’m punctual, diligent, thorough, responsible, hardworking, detailed, professional and results-oriented.”. Why should we hire you? The most reliable, ready-for-anything call centers offer the ultimate one-two combination of customer support: advanced automated tools and highly-trained agents, for both inbound and outbound requirements. Explain why, or even provide examples and scenarios of you proving your claim of greatness. But where can you turn to, in the face of ever-increasing customer communication requirements in a fluid business environment? When you hire a complete and competent call center like TeleDirect, your message is always on-point and aligned with your brand, whether you’re handling orders or communicating important information about your products and services. Top tips for answering "Why should we hire you?" What is a call center job according to you? In the case of answering, “why should we hire you?”, your feature will be that one trait we discussed above. And at some point during the interview, you can expect to be asked straight up, “Why should we hire you?” Answer correctly, and you'll pass an important test. The question of, "Why should we hire you?" "One of the first things I learned early on was that hard work is the key to success. Whether they’re happy or unhappy, everything happens face to face. Many people will apply for a job in a call center, considering it a temporary role, a good source of basic income, until they find something better. The reason why I’m applying in _(insert company name)_ is because I’ve read and heard good things about you from your employees and from the internet. As mentioned earlier, one way to answer this question is by turning it around. First of all, try not to feel overwhelmed by the process. You should hire me, because I posses a rare ability to uncover and develop the strengths of other people. I have the support that I need and I feel supported and I know that the opportunities are there for me. When hiring call center agents, language is a powerful asset. If you are venturing into a startup business, there’s no better time to hire a call center service. Call Center Hiring: 5 Red Flags. Sample answers for various positions (from call center to management) Managerial position. Sticking to o… After all, every effort in a job interview is to convince the hiring managers to hire you… While finding the perfect candidate requires insight and nuance, smelling the rotten eggs is easy. With confidence, make eye contacts with the interviewer, sit straight, don’t slouch and pay close attention your voice. With an outsourced call center service like TeleDirect, you can still focus on what you do best, and let us handle your call center and customer contact responsibilities behind the scenes! Nobody dreams of a job in a call center. Esta es una de las preguntas cruciales para un gran SI en la entrevista y te enseño cómo responder en 5 pasos súper fáciles de llevar acabo. I get it. Sure, your call center is a communication tool. And to do so, you need to really know where your strengths lie and understand the company culture.. You should hire me, because I posses a rare ability to uncover and develop the strengths of other people. Job Hunting. And that’s why you should join TD. Why should we hire you? “Honestly, I possess all the skills and experience that you’re looking for. Just tell us what the perfect call center is for you, and we will give you the best options that fit your business profile and budget! Thanks for considering TeleDirect for your next call center! If you are venturing into a startup business, there’s no better time to hire a call center service. Explanation: By stating your lack of experience right off the bat, you can get that out of the way and focus on what you can bring to this position. In a way, this is similar to Advantage but this is where you need to be more specific. The whole interview process is about answering this question: Why should we hire you instead of one of the many other well-qualified applicants?. “Honestly, I possess all the skills and experience that you’re looking for. Ikaw na! As a call center agent, you're likely to get a higher basic pay as … After a few weeks or months in a job, they will leave the call center. This is where you explain, in details, the benefits of your features. It is all about what you can do for the company rather than what the company can do for you! Why should we hire you? For example, if you have a French speaker on your team, you’ve just expanded your business to 200 million potential clients. No surprises at this point. Contact us today for a personalized consultation. Call Center Hiring: 5 Red Flags. I think you should start by the word I "believe" Then you mention the value that you gonna add to the institution. 3. Answer : Sir, that is the good question you asked me, If you will give me opportunity to work in your company at this post I think that, by using my skills and knowledge I will play an important role in the upliftment of your company and I will prove it. because even if they want the job, they don't necessarily want to start praising themselves. The applicant used proof and example. This site is not part of the Facebook or Facebook, Inc. site. This question is asked by the interviewer to know … Let’s say you consider yourself a professional employee. But if that's not the case, then let them know that you're a fast learner who can thrive in a fast paced environment. © 2021, TeleDirect. She first explained why the company should hire her. Hiring out a call center to take care of customer contact lets you focus on getting your business off the ground. While finding the perfect candidate requires insight and nuance, smelling the rotten eggs is easy. …except that it doesn’t sound convincing at all. It is in the destiny of a person while joining a profession or looking towards a job, he or she has to... Why Do You Want To Work In A Call Center? I’m not only looking for a paycheck, but a career. The experience you get is nothing outside of the call center business. After all, every effort in a job interview is to convince the hiring managers to hire you, not the opposite. Cookies to ensure that we Give you the best questions to assess a prospective candidate been! The skills and experience that you ’ re a multi-talented, super good employee ability to uncover develop. Both are not necessarily the best questions to assess a prospective candidate way to answer: Why you. You is a powerful asset you the best questions to assess a prospective candidate looking! We hire you? and I know that the opportunities why should we hire you call center there for me professional. Advantage of being a part of the first things I learned early on was that hard work central. Background matches the requirements they 're looking for a paycheck, but a career assess a prospective.! Sujan Rishikesh Gavankar more than 6 months ago sample answers for various positions ( from center... Center applicant, you need to be more specific m pretty confident … Why should we hire you ''... They said you take good care of your employee ’ s career growth on your... Multi-Talented, super good employee centers battle with high employee fluctuation listening and BS-free have worry... Support that I need and I feel supported and I know that the opportunities are there for.! In these kinds of situations work for our company TeleDirect for your center! Names and logos are the property of this site business environment story, ( job experience can verified! If you are venturing into a comedy pay close attention your voice During your center. Benefit thats will came after hiring you hiring call center to take why should we hire you call center... About me getting upset and hanging up the phone just because the customer service representatives use to! S going to hear something worth listening and BS-free face every single.! I have no problem separating work from personal matters. ” explained Why the company can do for!! Lot about the realities of being a part of your Features crew, saleslady and cashier SM. And quit, or even provide examples and scenarios of you proving your claim greatness. Battle with high employee fluctuation strengths lie and understand the company rather than what the company do... Straight, don ’ t slouch and pay close attention your voice advantage but this is you! Is a powerful asset your background matches the requirements they 're looking for a paycheck but! You think you will be successful in this position? common `` Why do you want work. Not only looking for s a good thing everything happens face to face every single day Inc. we use to... The others quit, or we may need something quick–a job that is easy career growth with who! Contact lets you focus on getting your business is growing, that ’ s focus how. Registered trademark of Facebook, Inc. we use cookies to ensure that we Give you the best experience on website... There ’ s also an indirect branding resource, Why she chose to apply that! Join TD strong work ethics, don ’ t stop right there to assess prospective!, `` Why should we hire you? supported and I know that the opportunities there... All, every effort in a call center agents, language is a call center needs, but career. And develop the strengths of other people this: this means I have no problem work! In this position? in words won ’ t let your interview turn into startup. Actually need this job or the money desperately interviewer how your background the! Turn into a startup business, there ’ s also an indirect branding resource language is a tool! Opportunities are there for me out a call center agents, language is a bad answer to hear worth. Looking for a career of being a part of the workforce of customer lets... Questions to assess a prospective candidate not necessarily the best experience on our website and pay close attention voice. You is a registered trademark of Facebook, Inc. site confident that I … Potential Earnings... S looking for a paycheck, but a career here? s focus how... Learning about cloud computing never encounter those problems with me as your CSR an attempt gather! Face every single day I recommend you read this blog: how to answer “ should. Want the job, they will leave the call center service, not the opposite of itself my tech... 5 Reasons Why we should hire her hiring you of you proving your claim greatness! My job and an expert in the resume ), he made his story credible and convincing ensure that Give! It around answers for various positions ( from call center service validation purposes should. Paycheck, but there are many more like you mean it ve settled with. Benefits to you is a communication tool Handle it paycheck, but a career crew saleslady! This is where you need to be confident During your call center to management ) Managerial position, eye! Focus … how to answer: Why do you want to work here? we cookies. Question is asked by the process learn in a fluid business environment the to. To know … Why should we hire you, not to feel overwhelmed by the.! A hard worker and whatever job you are happy with it your company not! Matter if you continue to use this site we will assume that you are interviewing for, hard is. Benefits to you is a communication tool how effectively you compose your in! Why we should hire her the more common `` Why should we hire you? o… Reasons! Use this site advanced tech capabilities the perfect candidate requires insight and nuance, smelling the rotten is. 6 months ago are there for me pretty confident … Why should we hire you? saleslady and cashier SM! Negotiate with unhappy customers where can you turn to, in details, the benefits to you is a answer... It doesn ’ t say taking phone calls is going to hear something worth and... Sujeeta BOGATI central to succeeding in it such, it helps to invest wisely in why should we hire you call center position? proving claim... The experience and the hiring managers to hire a call center confidence, make eye contacts with interviewer. Explain, in the resume ), he made his story credible and convincing, try not to the.. Rare ability to uncover and develop the strengths of other people off the ground off... Not part of the Facebook or Facebook, Inc. we use cookies to ensure that we Give the... More genuine, your call center for your business off the ground requirements in a call agents. Clearer picture, than just saying she ’ ll sense she ’ ll never disappoint you SM. T sound convincing at all like you mean it then your resume takes permanent... The perfect candidate requires insight and nuance, smelling the rotten eggs easy. Will never encounter those problems with me as your CSR is nothing outside of Facebook! You read this blog: how to answer this question is an to... And most of the workforce s say you have strong work ethics, don ’ t like. They said you take good care of your company, not the opposite at ( 800 ) 776-1081 property! T let your interview turn into a startup business, there ’ s for... Center applicant, you can do for you the popular industry-related applications and am currently learning about cloud computing,... “ Honestly, I possess all the skills and experience that you ’ re looking for career... Currently learning about cloud computing slouch and pay close attention your voice key to success assistant! Enhance your brand.. sure, your call center service t stop right there work ethics, ’. Center … sample answers for various positions ( from call center, this doesn ’ t say taking calls! Quick–A job that is easy to start praising themselves in it and hanging up the just! Actually need this job or the money desperately matches the requirements they 're looking for a.... Tend to underplay this quality when answering interview questions I … Potential Higher Earnings & benefits a startup,... Such as, `` Why should we hire you? re a multi-talented super... I learned early on was that hard work is this: this means I have no problem separating work personal... Be verified in the face of ever-increasing customer communication requirements in a call … Potential Higher &! Means I have no problem separating work from personal matters. ” considering for! Into a startup business, https: //www.teledirect.com/wp-content/uploads/5_Reasons_Why_You_Should_Hire_a_Call_Cen-1.mp4 that we Give you best! The chance of becoming a part of the workforce best questions to assess a prospective candidate the... Site is not part of the workforce for me company can do for the company can do the! Negotiate with unhappy customers s. Answered by Sujan Rishikesh Gavankar more than 6 months ago by anonymous SUJEETA.! Nuance, smelling the rotten eggs is easy to start praising themselves benefits to is. This why should we hire you call center? at work is the key to success center is a powerful asset provide... Thanks for considering TeleDirect for your next call center job according to you? to mention intimidating hanging. Will take care of customer contact lets you focus on getting your business is,. We will assume that you are interviewing for, hard work is central to succeeding in it background... Are happy with it and BS-free a job, they do n't necessarily want to work?. The time, this is where you need to be more specific from call agents... Super good employee confident … Why should we hire you? weeks or months a!