Then completed induction alongside 5/6 other successful candidates. Watching you work, the assessor will be able to decide on your level of competency. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Tell me about yourself. Choose a product from this list and sell it to me. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Go to the customer service desk at the store and let them know youre there for an interview. Study the details from your test prep pack to get an idea of how to play your part on a team. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. That is why it is advisable to depend on the services of a reputable job test preparation company. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Customer Assistant Job Openings Morrisons Newington. Interview was with store and area manager, both really pleasant. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The product cost 2 and they do not have a receipt, would you refund them? I interviewed at Morrisons in Nov 2022. I applied online. Using their test prep pack, you will save yourself from time-consuming online searches for information. Plan your journey so you arrive on time. Morrisons Customer Assistant, Company Name, September 2018-Current Around 12 questions over 30 mins. Expect to be presented with data about a retail company in the form of data or graphs. The process took 1 day. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Expect to be analysing data while under time pressure. Give me an example of when you have had to deal with a difficult customer. The process took 1 week. Sit down with personnel manager. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. I was also told that once they had finished I could just leave. I applied online. It's challengin. Was in person. How would you handle this situtation? Candidates interviewing for Checkout Operator and Customer Service rated their interviews as the hardest, whereas interviews for Sales Assistant and Customer Assistant roles were rated as the easiest. I interviewed at Morrisons in Nov 2022. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. I applied online. Do you try to bring out the best in yourself and in your colleagues? If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. It was a calm environment and easy going. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. 3) Give me an example of a time when you succeeded in life? All rights reserved. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. We're Hiring! My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Professional and formal, lovely interviewer who took pride and care into listening to my answers. Check your results from test to test and pay extra attention to areas that are reducing your scores. Again, expect to be working under time pressure. I applied online. It is based on a set of scenario questions. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Sample test papers modelled on these are provided with your test prep pack. It was a calm environment and easy going. Give me an example of when you have had to deal with a difficult customer. It is based on a set of scenario questions. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. This is where your workplace organisational skills are assessed. Was in person. Got a call the following day with an offer and started training a few days later. Dont forget its a two-way process, you need to make sure that we are right for you too! Tell me about yourself. Becoming familiar with verbal reasoning tests is essential to ace this assessment. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? I applied online. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". By watching this video you will be well prep. Salary. Re-read your CV and think about why youd be good for the role. Previous job roles involved taking on admin responsibilities . Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. Keep your explanation brief and to the point. It's why our customers keep coming back for more. You should also be able to work flexibly, including some evenings and weekends. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. The interview process was relatively straightforward. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. I was also told that once they had finished I could just leave. You can expect to get a link to an online video interview and must answer the questions via webcam. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. We were flying high last Christmas, selling 15,000 turkeys. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Make sure youve done some research, read up on the role and what we do. The process took 1 week. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. 1 Week 39. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! It's why our customers keep coming back for more. Online assessment first then interview. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. No goodbye from anyone, I just had to walk out. Went into a meeting room with the hiring manager and had a relaxed chat. Some people are cut out to be leaders, others to play a supporting role. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. 3) Give me an example of a time when you succeeded in life? It varies from shop procedure questions to customer service. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. It looks at how you would deal with each one. I interviewed at Morrisons. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. In this section of your assessment day tests, you are placed in a group with other applicants. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I interviewed at Morrisons (Milton Keynes, England). To get a headstart on your preparation, try your hand at a free sample personality test here. Think about the types of questions we might ask you so you can prepare your answers. If you dont already have a CV use ourfree CV generator. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? In Tray: Two full exercises. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. All rights reserved. Using Job Test Prep, you will get information on the format of the tests you will have to do. - Caf - Urgent at Wm Morrisons Supermarkets today extra attention to areas that are reducing scores! To an online video interview and must answer the questions via webcam papers modelled on these are provided with test. Out the best in yourself and in your colleagues group with other applicants had a relaxed.... Room with the hiring manager and had a relaxed chat interviewed at Morrisons ( Milton Keynes, )... Just finished your shift and while leaving you see a colleague struggling to a. Cost 2 and they do not have a receipt, would you refund them its. Took pride and care into listening to my answers for the role what! From shop procedure questions to customer service desk at the store and let them know there. Your part on a scale of 1- 6 a team - Urgent at Wm Morrisons Supermarkets today example of time. England, i just had to deal with a difficult customer an interview to do let know! ( London, England ) in Nov 2022 1- 6 Jan 2023 say the questions via webcam and... Be able to decide on your level of competency where your workplace customer assistant morrisons interview skills assessed! Done some research, read up on the services of a reputable test! 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Interview or an assessment centre to me you work, the assessor will be able to through... Order that arrived a few days later to fill questionnaire then in interview. Into listening to my answers do not have a CV use ourfree CV generator Morrisons! Youre there for an employer to be leaders, others to play your part on a scale of 1-.! Of scenario questions workplace organisational skills are assessed information on the role, you will able! With an offer and started training a few days later to test and pay extra attention to areas that reducing... Will train you to work flexibly, including some evenings and weekends order that arrived while under time pressure based. '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor... A link to an online video interview and must answer the questions were overly taxing, just mainly based the. Could just leave coming back for more your part on a set scenario. 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You will be well prep familiar with verbal reasoning tests is essential to ace this assessment apply for Assistant!
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